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  • We will only collect and process the minimum amount of your personal data for the purpose that we need it
  • We will only use your personal data to provide our services to you and to improve on those services
  • The service we provide means we do need to share/disclose your personal data to other companies that assist us
  • We keep your personal data secure
  • We only keep your personal data for a limited period of time
  • You can keep in control of your personal data through the various rights you have
  • We are happy to speak to you about what we do with your personal data

Data protection contact

Shortlister acts as a data controller for your data when you sign up for an interview on our Shortlist Me service. If you wish to contact us regarding your data privacy you can do so by emailing

Personal data collected

We receive the following personal information from you when you sign up for an interview:
  • Full Name (first and last name)
  • Email
We collect the following information from you when you complete an interview:
  • Interview answer videos
We may also collect the following information to help us provide you with technical support:
  • Your IP address

What we use your personal data for

We process your data for the purpose of conducting your video interview. If you have requested your interview be reviewed, we will use your data to complete that review and notify you. If we do not have your personal data, it will not be possible to complete your interview.

Recipients of the personal data

So that we can complete your video interview, we use several outside services. We may share your information with these companies  
Company Information shared Purpose Data location
Heroku Name Email address Data storage EU
Amazon Interview answer videos Data storage EU
Mandrill Email address Email delivery US
Logentries IP address Logging web pages visited US
CameraTag Interview answer videos Video recording EU

Security & transfers outside of the UK & EU

When we send and receive data, we always use encrypted network transmissions. All of our systems are secured by strong passwords, and data is only available to authorised users. Where we transfer information to companies in the US, we are doing so in accordance with the EU-US Privacy Shield framework.

Retention of information

If you complete a free interview, we will keep your data for one month. If you complete an interview and pay for it to be reviewed, we will keep your data for two years so that you can access your interview and review. When we log data about your use of our web application using your IP address, we only keep that data for seven days in case we need it to provide you technical support.

Your rights

You have various rights over how your data is processed:
  • You can withdraw any consent you have given for processing
  • You can ask for access to the personal data we keep about you
  • You can ask to update inaccurate personal data we hold about you
  • You can ask to delete your personal data
  • You can ask to restrict the processing of your personal data, for example if you are contesting the accuracy of it
  • You can object to the processing of your personal data for direct marketing purposes and for analytical purposes
Should you wish to exercise any of your rights please contact us.

How to make a complaint to the ICO

If you are dissatisfied with the way we have been processing your personal data or have not dealt with one of your rights correctly when you have asked us to you may lodge a complaint with the Information Commissioner’s Office (ICO). ┬áThe ICO has several ways in which you can get in touch with them, including post, email, and online forms.

Automated decision making including profiling

We do not undertake any automated decision-making, including profiling.